Send and Resend both email your customer directly, so there's a safety step first. You choose which one — it works the same for quotes and invoices.
This is how it works unless you change it. When you tap Send Quote or Send Invoice, a box appears naming the customer and the email address it's going to, including anyone else you've added to receive copies. Nothing is sent until you tap the Send button in that box. Cancel closes it and nothing goes out.
No box. Instead a small “Quote sent” or “Invoice sent” message appears straight away, with an Undo button next to it and a ring that counts down. It hasn't actually gone out yet at this point — it only really sends once that countdown finishes. Tap Undo in time and nothing was ever sent.
The countdown only works while you stay on that page. If you close the tab, navigate away, or your phone locks partway through those few seconds, it won't send — the same as if you'd tapped Undo yourself. If you're not sure whether something actually went out, check its status: it only shows Sent once it genuinely has.
No box and no countdown — the email goes the moment you tap the button.
Go to Settings → Company, scroll to Quotation defaults, and pick an option under “When sending a quote or invoice.” This applies to everyone at your company, not just you. Invoices that are set to send automatically when a job is completed aren't affected — nobody is pressing a button for those.
Questions: hello@tradeflow365.com.